What if my box never comes?

Some questions you should ask yourself before assuming your box will never come:

Did I make the cutoff date of the 20th of the previous month?

Did I set a gift date that would delay the delivery of the gift recipient's email?

Did my credit card reject the charge?

If you still aren't sure why you box hasn't arrived PLEASE CONTACT US RIGHT AWAY at [e-mail]  We'll fix the issue immediately.